Operator and scope
Chan Ventures LLC, doing business as Vincent Chan (“we,” “us,” or “our”), provides this website and related educational resources. These terms describe permitted use of the site and resources. Product-specific terms disclosed at purchase also apply. Non-waivable consumer rights remain unaffected.
These terms apply when you accept them through our purchase, account, or submission process. We will not retroactively reduce rights or guarantees applicable to an earlier purchase.
You must be at least 18 and legally capable of entering a contract to purchase or create a program account. Do not misrepresent your identity or authority when registering.
Educational content and investment risk
Our articles, emails, videos, workshops, calculators, assessments, templates, and other materials are provided for education and general information. They do not establish a professional-client or advisory relationship or account-management arrangement. Examples and tools may use assumptions, estimates, or incomplete information and may not reflect your taxes, expenses, circumstances, or future results.
Investing involves risk, including loss of principal. Returns are not guaranteed. Past performance and examples do not predict future results. You are responsible for your decisions and for obtaining qualified advice appropriate to your circumstances. Never provide account passwords or authorize us to access an investment account through a public form.
Permitted use and intellectual property
You may access our free resources and purchased materials for your personal, noncommercial use, subject to the offer terms. Ownership remains with us or the applicable rights holder. You may not resell, redistribute, publicly publish, share paid access, remove ownership notices, or otherwise exploit materials without permission, except where law permits.
Do not interfere with service operation, misuse another person's information, upload harmful content, impersonate others, or infringe rights. If an account is provided, keep credentials secure and notify us of suspected unauthorized access. We may restrict access for a material violation, subject to applicable law and purchase obligations.
Purchases, access, and payment
The applicable offer and checkout identify the product, price, currency, payment schedule, and any recurring charges. Product-specific purchase conditions also apply. These terms do not create a subscription where none is sold.
Provide accurate billing information. A payment plan is not necessarily a cancellable subscription; the applicable checkout must explain the distinction. Any taxes or additional charges must be disclosed as required. Contact [email protected] for purchase or access problems.
Freedom Budget and Freedom Investor Accelerator refunds
For new Freedom Budget and Freedom Investor Accelerator purchases made on or after this policy's effective date, contact us within 14 calendar days of purchase if you are not satisfied, and we will issue a full refund. Submit your request to [email protected], identifying the purchase email and order details so we can locate the transaction. Freedom Budget customers may also use Freedom Budget refund form. Your payment provider may take additional time to display the credit after processing.
We will process eligible refunds within 10–15 business days of receiving the request, subject to any shorter deadline required by law. Access to the refunded paid product ends when the refund is issued. If the refunded purchase has a payment plan, we will refund amounts paid and cancel remaining installments for that purchase. An earlier purchase remains subject to any longer guarantee promised at purchase.
Access duration, updates, and interruptions
Where lifetime access is expressly offered, access lasts for the lifetime of the specific product, subject to availability, updates, and compliance with these terms—not the customer's lifetime. It does not by itself promise ongoing live coaching, new cohorts, or future programs. Platform changes do not by themselves end the lifetime of a product.
We may update materials or move services between providers. We will take reasonable steps to preserve the purchased features and access for the promised period and communicate material changes. Changes do not override express purchase promises or mandatory consumer remedies. Do not interpret these terms as an unrestricted right to revoke paid access for convenience.
Events beyond reasonable control may delay services. We will communicate material interruptions and take reasonable steps to restore service or offer an appropriate alternative. This provision does not automatically cancel refund rights or other obligations.
Workshops and communities
If a service includes group participation, treat others respectfully. Do not harass participants, post unlawful or harmful material, solicit business without permission, share another person's private financial information, or distribute non-public program materials. Keep participant information confidential. We may moderate content or restrict participation for material violations, subject to applicable law and purchase commitments.
Group discussions cannot guarantee that other participants will keep everything confidential. Share only information you are comfortable disclosing in that setting. Where sessions are recorded, we will provide notice explaining what is captured and who can access it, and obtain consent where required. The submitted-content license does not replace any additional recording consent required by law.
Copyright concerns
To report a suspected infringement, email [email protected] with the work involved, the location of the disputed material, and your contact details. We will review the report and respond as appropriate. This is a general reporting channel, not a representation that we have registered a statutory DMCA agent or qualify for a safe harbor.
Testimonials, sponsors, and affiliate links
Testimonials reflect individual experiences and do not promise comparable results. We use testimonials with applicable permission and disclose compensation or other material connections where required. Individual results are not guarantees of what you will achieve.
We may receive commissions or other compensation when you use certain recommendations or affiliate links. We may also receive sponsorship compensation. We disclose material relationships near the relevant content or recommendation where required. Third-party products and services are governed by the provider's own terms, prices, and policies.
Availability, warranties, and liability
We aim to maintain useful and accurate resources, but content and services may contain errors or experience interruptions. Subject to applicable law and express purchase promises, materials are provided as available without additional implied warranties. Nothing here excludes rights or remedies that cannot lawfully be excluded.
To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to these terms or our services will not exceed the amounts you paid us in the 12 months preceding the event giving rise to the claim. To the maximum extent permitted by applicable law, we are not liable for indirect or consequential damages. These limitations do not restrict our express refund obligations or exclude liability for fraud, willful misconduct, gross negligence, or any liability or remedy that cannot lawfully be limited or excluded.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Chan Ventures LLC and its personnel from third-party claims, damages, liabilities, and reasonable legal costs arising out of your use of our services, violation of these terms, or infringement of another person's rights. This obligation does not apply to the extent a claim results from our own negligence or misconduct, or where prohibited by law. We will provide reasonable notice of a claim and a reasonable opportunity to participate in its defense. No settlement imposing obligations or admissions on an indemnified party may be made without that party's consent.
Disputes and governing law
Before starting arbitration, send a written dispute notice to [email protected] identifying your contact details, the relevant transaction, the dispute, and the relief requested. We will send any notice to you using your contact information on file. The parties will attempt informal resolution for 30 days after receipt. This requirement does not prevent urgent lawful relief or require allowing an applicable filing deadline to expire.
Except for qualifying small-claims proceedings and disputes that cannot legally be arbitrated, unresolved disputes will be resolved by binding individual arbitration before one neutral arbitrator mutually selected by the parties. No arbitration administrator is designated. If the parties cannot agree on an arbitrator within 30 days after a written arbitration demand, either party may seek appointment by a court with jurisdiction under 9 U.S.C. § 5 where applicable.
The arbitration's legal seat is New York, New York. Hearings may take place remotely by agreement; any required in-person hearing location must comply with mandatory consumer protections. The arbitrator will establish fair procedures allowing both parties a reasonable opportunity to present evidence and arguments, and will issue a reasoned written award. Chan Ventures LLC will pay the arbitrator's fees and arbitration-specific administrative costs. Each party bears its own legal fees unless applicable law or an authorized award provides otherwise.
TO THE EXTENT PERMITTED BY LAW, THE PARTIES AGREE TO INDIVIDUAL ARBITRATION RATHER THAN A COURT OR JURY TRIAL AND WAIVE CLASS ACTIONS AND CLASS ARBITRATION. Nothing here prevents qualifying individual small-claims proceedings, complaints to government agencies, or rights and remedies that cannot legally be waived. If a waiver is unenforceable for a particular claim or remedy, that claim or remedy may proceed in a court with jurisdiction rather than class arbitration, unless the parties agree otherwise after the dispute arises.
These terms are governed by New York law, subject to mandatory applicable consumer protections. The Federal Arbitration Act governs the arbitration agreement where applicable. A court with jurisdiction may enforce the arbitration agreement or award, subject to applicable law.
Privacy and private communications
The Privacy Policy describes information handling. Do not submit information you lack authority to provide.
You retain ownership of content you submit to us. By submitting content under these terms and applicable submission notices, including feedback, reviews, community posts, testimonials, private support messages, financial-survey responses, images, audio, and video, you grant Chan Ventures LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt that content for business, educational, and promotional purposes, including public promotional use. You represent that you have authority to grant this permission. This license does not authorize misleading edits or override applicable privacy, publicity, confidentiality, or consumer rights.
We may permit service providers acting on our behalf to exercise this license as needed for those purposes; this does not authorize supplying customer information to partners for their own unrelated marketing. The license applies only where valid permission has been obtained and does not retroactively license earlier submissions. You may contact [email protected] to withdraw permission for new promotional uses. We will stop initiating new promotional uses within a reasonable period; withdrawal does not invalidate earlier lawful uses, and we may retain records or service-related content as permitted by law. Any stricter applicable consent-withdrawal or deletion requirements remain unaffected.
Changes and contact
We will identify updated terms and provide any required notice or acceptance process. Changes do not automatically alter completed purchase promises. If a provision cannot be enforced, remaining provisions apply to the extent permitted by law. Questions: [email protected].
Any sweepstakes or raffle we actually offer will be governed by separate official rules provided for that promotion.